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Jobs vacancies in PooleSales ExecutiveLeading furniture retailer is currently looking to recruit a Salesperson. Backed by high profile advertising campaigns, great products and fantastic stores all you need to do is sell the product! The training they provide is unrivalled in the industry and they pay the highest levels of commission. If you have previous sales experience, enjoy interacting with customers and advising them on the most suitable products then this could be the role for you. If you do not previous sales experience but are highly self motivated, are driven by the high earning potential and have excellent communication skills then you could also be considered for this role. They are just as interested in a great personality as they are in sales experience when new Salespeople join the team. In return for having the drive, commitment and enthusiasm to make a difference you will get great pay, genuine job satisfaction and colleagues with the same desire to succeed as you along with the opportunity to build a long and satisfying career, where there is no limit to what you can achieve or earn. Location: Poole Business Development MAnagerOur client is a heating company who are currently looking to recruit a Business Development Manager. In this role you will develop new business within the Housing Association / Commercial and Facility Management sectors for heating service / maintenance and installation contracts. You will generate leads, undertake client visits and prepare and issue tender submissions. Our client is looking for a proven record of achievement in a similar role. You will be technically proficient and competent in heating and plumbing – design and installation – domestic and commercial. Knowledge and competence of PQQ / Tender Responses is needed. Excellent communication skills are essential. Location: Poole Head of Professional ServicesOur client is a supplier of IT software. They are currently looking for a Head of Professional Services to join their busy team. The purpose of the role is to recruit the local professional services ,team and develop the local implementation partner channel to build a direct and virtual team able to support the demand generated by the sales channels. You will concentrate on the development of installed base accounts and successful deployment of new implementations with in the country or region of responsibility. You will also build a referencable client base and grow our clients brand locally to create a base from which sales can grow. Our client requires someone with experience in setting up and growing start-up consulting operations, or experience at senior level. You need extensive experience in ICT and proven consulting management, excellent man-management skills, excellent written and verbal communications skills in English. You also need the ability to conduct business at a high level within major corporations, good knowledge of the Worldwide Web market. You must have a strong commercial understanding, be able to operate under pressure in an unstructured environment and provide strong leadership in office management. You also need a basic understanding of .Net technology concepts and application architectures for the delivery of websites. A full driving license, a University degree and experience as a Proven line manager are essential. Location: Poole Reservations ExecutiveThe travel department for our clients based in Poole are now looking for a Reservations Executive. Duties relating to booking self-catering/hotel accommodation to rental clients, using reservation system, database, office suite, administration and telephone work. Any other duties reasonably assigned or required by the management and possible site visits to overseas destinations. Location: Poole Senior System EngineerOur client is seeking a qualified and skilled Systems Engineer to provide technical pre and post sales support services to our clients prestigious customer base. Based from our headquarters in Poole you will work on a variety of challenging projects from initial design and specification through to the physical installation and ongoing 3rd line system support. You will ensure that all contracts and assignments are performed to the highest level of customer satisfaction and within agreed costs, timescales and quality requirements. In addition, you will assist with the development and technical content of sales proposals. Our client is looking for someone with a MCSE qualification. You need to have knowledge of HP server accreditation, VM Ware accreditation/experience, Cisco CCNA or CCDA, Citrix CCA or CCEA and network security, as well as extensive knowledge of application software such as MS Exchange, SQL, Backup, Imaging and Anti virus solutions. Experience with wireless technology solutions would also be advantageous. Location: Poole Web Developer/ ProgrammerOur client is a local agency which deals with e-commerce solutions. They are currently looking for a Web Developer/ Programmer to join their busy team. In this role you will design websites to meet out clients specifications.You will work as part of the technical development team on new and existing projects You need experience in the following... Must be experienced in ASP Classic (not ASP.NET) and MS SQL Databases Other qualities that are useful are HTML, CSS and Java They will work as part of the technical development team on new and existing projects Previous agency experience is needed. Location: Poole IT TrainerOur client is one of the UK s leading and fastest growing software management companies. They are currently looking to recruit for an IT Trainer to join their busy team. In this role you will deliver end user training to customers and partners both off site and in our clients office. The training is on the use of our clients software and you will also contribute to course development, internal training and the production of other relevant documentation. Our client is looking for someone with knowledge of HTML/CSS, some knowledge of an OO language (such as C#, Java or javaScript).You will have had either an IT training or support role, with some knowledge of Windows based applications. Previous experience in delivering training courses or presentations to a technical audience is needed. A willingness to travel in the UK and abroad is needed. Clean driving license is essential. Location: Poole Marketing ManagerOur client is a prestigious National Franchise organisation who are currenlty looking for a Marketing Manager with experience of a wide range of marketing methods to develop and enhance business development activities as part of our clients very exciting continual expansion program. The key objectives of this role will be: Analysing and production of the National Advertising bid Maximise website potential & web clicks Develop & deliver strategic action plans Defining marketing targets Assistance in product/service developments Nurturing National Accounts Increased effectiveness of sales The ideal candidate will be a self starter and possess proven marketing experience preferably in a diverse and fast moving sector. This creative individual is now looking for career progression; this role could suit someone of an agency background and will now be seeking a career opportunity to implement their skills to a senior level. Key criteria: Degree or relevant Marketing qualification Focussed experienced & driven individual with the capability of achieving their aims Natural leader with strong people and organisational skills Charismatic team player within a fast paced environment Confident articulate business communicator Highly motivated toward achievement & surpassing goals Working knowledge of a wide range of marketing disciplines to include marketing communications & CRM Willingness to travel Able to inspire achievement of the highest levels Location: Poole International Distributor Sales ManagerOur client is a leading health care developer. They are currently looking for an International Distributor Sales Manager to join their busy team. In this role you will develop and implement a sales support strategy to maintain and drive international business growth with existing and new Distributors. You will establish a robust understanding of existing and potential Distributors and develop strategies and action where performance falls short of targets. Our client is looking for someone who is target driven and someone who possesses excellent verbal and written communication skills. You will be able to create and provide demonstrations and presentations and have excellent negotiation skills. A full preferably clean driving license is needed. Knowleadge of the alternative health market would be desirable but not essential, and you must be willing to travel internationally. Location: Poole Part Qualified AccountantOur client is a Technology company based in Poole. They are looking for a part qualified Accountant to join their team. The Role In this role you will be required to deal with returns and revenue reconciliations as well as bank conciliations and analysis of the petty cash. You will deal with the maintenance of the purchase ledger and maintain the nominal ledger to trial balance. Responsible for book keeping you will also assist with the preparation of monthly management and end of year accounts. The Person You must possess excellent keyboard skills and preferably have a manufacturing background. You must have proven experience in management accounts and be IT literate, especially in Excel and Word and accounts packages. You must be a team player with strong reasoning abilities and be commercially aware. Duties To Include Cash management, payments and credit control. Returns / Revenue Reconciliation's Bank reconciliations and petty cash analysis Maintenance of the purchase ledge/fixed assets register Maintenance of nominal ledger to trial balance Assisting with the preparation of Monthly management/year end final accounts Book keeping Knowledge of Pegasus Opera would be useful. Location: Poole Account ExecutiveAn exciting opportunity has become available for an Account Executive to join a Customer Service Team in a leading printing Company within the local area. You will be responsible for the day-to-day management of customer accounts and ensuring that all customer requirements are met. Qualifications required: You will liase at all times with customers, advise of costings, changes, updates, progress and payment. You will also work very closely with other departments in order to ensure that materials and stocks are available to meet scheduled requirements. You will essentially have experience of working within a print environment and possess first class communication skills as you will be dealing with customers on a daily basis. A good working knowledge of general office applications including Word and Excel is also essential. Location: Poole Sales Executive / Senior Sales ExecutiveOur clients based in Poole currently require an experienced, highly motivated sales professional to work within a successful team selling IT solutions to SME’s and Corporate businesses. We require a results orientated, professional sales person with a proven sales track record in the IT industry to seek out new business opportunities and who has strong account management skills. Driven by success and achievement and with a strong selling style, you will have the confidence and enthusiasm to actively sell IT solutions to new customers. Knowledge of Citrux and VM Ware would be an advantage but training can be given. Location: Poole Conveyancing SecretaryOur client is a well-established, young and energetic law firm currently seeking an experienced Conveyancing Secretary. You will be providing secretarial support to a busy fee earner; this will include handling post, DX and faxes, telephone calls and carrying out word processing and maintaining client files. You will therefore need to have excellent organisational skills and use of initiative together with accurate keyboard / typing skills and legal secretary experience. Location: Poole 1st Line Web Based Technical SupportThis role is responsible for performing all first line duties online with contractual SLA. To deliver the 1st line service with exceptional customer care skills ensuring that a high level of customer service satisfaction is achieved and maintained. This role is responsible for the prioritization of cases and the delivery of technical assistance via email and telephone in line with SLA. This role will employ the use of CRM data and a range of technical services to effect timely resolution to customer issues. This role will be responsible for resolutions of 1st line support cases and the timely escalation of non 1st line to the 2nd line support team. This role will demand a professional expertise combined with a commitment to quality in all areas which will enable a professional courteous relationship with our customers and partners in a broad range of organizations. This role will be conducted with a sense of urgency yet in a way that understands the need for diplomacy and clear thinking in tense situations. Key Responsibilities and Accountabilities: Create and maintain accurate records while dealing with all support requests Provide first point of contact for all customer and partners support requests Interact in a professional manner with customers during the life cycle of each support request via phone and email Respond and deal with support issues inline with SLA at all times Respond and deal with critical or escalated support issues inline with SLA and internal policies and procedures Effective contributor in a team oriented environment Strong written and verbal communication skills Contribute to the monitoring, and analyzing on activities, trends, results and recommendations relating to customer support experiences and activities Passion for providing high levels of customer service in technical situations Location: Poole Sales ExecutiveOur client a privately owned company which sells retail products. They are currently looking for a Sales Executive to join their busy team. In this role you will achieve sales targets set by the company, gain excellent company product and company knowledge, develop and grow customer relationships with repeat wholesales customers and open new wholesale accounts. You will also prepare sales reports and assist the accounts department. You will also prepare sales and sales admin supporting our clients sister company. Our client is looking for someone who has experience in wholesales sales. This experience includes key account management and new business acquisition. You must be confident, personable and enthusiastic and possess excellent Microsoft knowledge and general computer skills. You will have an interest in design and lifestyle products. Location: Poole Underwriting AdministratorOur client provides vehicle finance and vehicles for consumers and business customers who require standard and non standard sub prime finance. They were established as an online business in 2003 and with solid financial backing they have grown from a broker to a direct lender during 2005. One of their key sales channels is their direct to consumer market via Telesales management. The role is to take our online enquires and dealer enquires and convert them to lending decisions from their panel of prime and sub prime lenders, managing their lead generation workflow and our conversion rates with lenders. Duties & Tasks First line qualification of clients via telephone qualification Proposing clients to the relevant lending association Management of proposals to acceptances from lenders Competent completion of finance documentation Comprehensive updating of the internal web based CRM system Day to day support for designated telesales Managers Management of financial targets and reporting Packaging of completed finance applications Skills Required A planner who is able to analytically plan day to day activities set correct client expectations Excellent qualification skills, able to listen, empathise and qualify a clients need quickly and efficiently Persistent / articulate with high integrity Location: Poole Legal Secretary/Legal Admin ClerkOur client offers a service that includes IVAs, debt advice and remortgages amongst others. They are currently looking for a Legal Secretary/ Legal Admin Clerk to join their busy team. In this role you will liaise with clients, maintain and update the company database and well as prepare and maintain client files. You will complete clients income & expenditure schedules, deal with possible discussions with creditors, prepare bankruptcy petitions and communicate with the courts. Our client is looking for someone with experience in a similar role. You will be confident in talking to customers over the phone and therefore must be able to communicate effectively. Location: Poole Development ExecutiveJob Purpose/Overall Objective: To provide a quality and informed service to clients covering all aspects of their yacht insurance arrangements, securing or offering appropriate cover at a competitive premium, whilst ensuring Insurers interests are fully protected. Ultimately assist the team to ensure the department meets its overall income objectives. Main Duties: Take instructions relating to the provision of insurance cover from clients, colleagues, Managers and or Directors when appropriate. Prepare underwriting requests, present to Insurers and negotiate to obtain the most appropriate terms for our clients. Manage the internal sales development process to ensure all prospect clients are followed up utilising the CRM system to its full potential in accordance with current company procedures. Visit clients, introducers and prospects as necessary to review and service their insurance needs. Check all policy documents (including endorsements) for accuracy prior to receipt by clients. Liaise with and advise clients, suppliers and introducers on claims procedures. Liaison with colleagues, Insurers, loss adjusters, surveyors, suppliers and or any other party as may be necessary to rectify a client query as may be required. Deliver the highest standards of “customer service” when dealing with both clients and Insurers. Attend boat shows, trade fairs, Insurers offices and off-site training courses as may be required to carry out your role in accordance with current company procedures. Ensure that diary checks are maintained and diary activities are completed on time in accordance with current company procedures. Carry out any administrative task as requested by a Manager or Director. Seek at all times to apply the core values of professionalism, flexibility, teamwork and care. Knowledge & Skills Excellent Communication, good problem solving skills and computer literate in Excel & Word. Must have a minimum of 3yrs exp in a sales based role. Must hold a full UK driving license. Location: Poole Web DesignerOur client builds stunning websites with award winning animation. They are involved with planning online campaigns and measure every impression, click and sale. They also manage e-marketing campaigns to grow a flourishing customer base and optimize sites so our clients are seen by millions. When you choose to work with us, you'll find talented and enthusiastic people who understand your objectives and bring instant capability to your team. We have built an impressive reputation in the industry and our unique award winning work can deliver your message with refreshing clarity. If you meet the following profile you could be just the person they're looking for: Required Skills / Experience: XHTML 1.0 CSS 2 Dreamweaver Photoshop AA Accessibility Usability & UCD Useful: PHP/MySQL JavaScript XML Flash SEO Project management Location: Poole Outbound Telesales AdvisorYou will provide an efficient, professional, friendly and high quality standard of service; Focusing on dealing with enquiries from new and existing customers in the contact center pro-actively seeking and acting upon opportunities to promote additional services, sell products and retain customers so that their requirements are fully satisfied and to contribute personally to the growth of the business. You will be handling customer enquiries, respond flexibly to customer needs and take responsibility for the resolution of customer enquiries or concerns in accordance with agreed guidelines and procedures. You will also play a pro-active part in identifying self development needs in order to achieve personal and business goals and address these through role progression and personal development frameworks. You will have a proven ability to personally deliver constantly high standards of quality in a customer service focused delivery environment and demonstrable talent for building a rapport with customers to quickly understand their needs and identify appropriate opportunities to promote services and sell products to them as appropriately. You will have the ability to learn and retain product and procedural information on an ongoing basis and the ability to navigate around computer applications effectively, preferably around Microsoft Windows, and Electra M3. This position also offers an excellent career move as well as the opportunity to grow within the company and attain management positions. Location: Poole New Business Sales ExecutiveOur client is a leading supplier of Information Technology Solutions and Services. They are looking for ambitious sales professionals with the personal skills, desire and drive to make a significant contribution to the success of the team. They are recruiting for the role of New Business Sales Executive. Our client requires a professional New Business Sales Executive with a proven sales track record in the IT Industry to seek out new business opportunities within SME s. You must have strong selling style, confidence and enthusiasm to sell IT Solutions to new customers, promoting value to their businesses. Strong presentation skills is an essential requirement. Excellent rumuneration and benefits package - uncapped earnings. Location: Poole Outbound Telesales AdvisorYou will provide an efficient, professional, friendly and high quality standard of service; Focusing on dealing with enquiries from new and existing customers in the contact center pro-actively seeking and acting upon opportunities to promote additional services, sell products and retain customers so that their requirements are fully satisfied and to contribute personally to the growth of the business. You will be handling customer enquiries, respond flexibly to customer needs and take responsibility for the resolution of customer enquiries or concerns in accordance with agreed guidelines and procedures. You will also play a pro-active part in identifying self development needs in order to achieve personal and business goals and address these through role progression and personal development frameworks. You will have a proven ability to personally deliver constantly high standards of quality in a customer service focused delivery environment and demonstrable talent for building a rapport with customers to quickly understand their needs and identify appropriate opportunities to promote services and sell products to them as appropriately. You will have the ability to learn and retain product and procedural information on an ongoing basis and the ability to navigate around computer applications effectively, preferably around Microsoft Windows, and Electra M3. This position also offers an excellent career move as well as the opportunity to grow within the company and attain management positions. Location: Poole Account ExecutiveOur client is a marketing agency which deals with strategic marketing, brand management, direct marketing, online, web and advertising. They are currently looking for an Account Executive to join their busy team. In this role you will provide support and assistance to the account team, with the day-to-day servicing of existing client accounts and new business requirements, helping to ensure that projects are delivered accurately, on-time and on-budget. You will have had previous experience in a similar role and know how to project manage. Excellent communication skills are essential as there is much client liaison. You will be a team player who possesses financial awareness. Computer literacy is essential Location: Poole Telesales ProffessionalOur client is manufacturer of a wide variety of business documentation and stationary who also offer a print management service. They are currently looking for a Telesales Professionals to join their team. In this role you will build rapport with clients and generate new enquires, developing new business links whenever the opportunity arises. Our client is looking for someone with previous telesales experience. A strong sales technique is needed as is an outgoing personality and the ability to generate new business. Excellent communication skills are needed as is a effective telephone manner. Location: Poole Senior Sales AdvisorOur client is manufacturer of a wide variety of business documentation and stationary who also offer a print management service. They are currently looking for a Senior Sales Person to join their team. The position involves originating and maintaining telephone and personal contact with existing customers and generating enquiries from new prospects You will, ideally with a background in print sales or a related field, to understudy director. Excellent communication skills are essential as is the ability negotiate. A strong sales technique is offered. Location: Poole Software Development ExecutiveOur client is a international storage software management company, developing and globally distributing high performance software solutions for data management to some of the world's largest companies. They are currently looking for a Software development executive to join their team. They are looking for someone with a genuine enthusiasm for development and technology, coupled with an enjoyment of being challenged and learning new skills. You should be able to demonstrate these qualities as part of the recruitment process. You will have significant experience of C and Linux/UNIX development. Its beneficial to have knowledge of Complex server / client software development, Scripting languages, especially Perl or Python, C++, Windows or Mac OS X development, and the storage industry. Location: Poole Telesales ProffessionalOur client is manufacturer of a wide variety of business documentation and stationary who also offer a print management service. They are currently looking for a Telesales Professionals to join their team. In this role you will build rapport with clients and generate new enquires, developing new business links whenever the opportunity arises. Our client is looking for someone with previous telesales experience. A strong sales technique is needed as is an outgoing personality and the ability to generate new business. Excellent communication skills are needed as is a effective telephone manner. Location: Poole Web and Graphic DesignerOur client is an online company specializing in high end lingerie. They are currently looking for a middleweight web and graphic designer for their fast expanding team. In this role you will be involved in digital design and visual presentation for the fashion sector. Our client is looking for someone with previous experience in a similar role who has ideally worked on fashion based e-commerce website. You will be self motivated with the ability to demonstrate knowledge in CMS, search engines and deigning multiple platforms. You will have understanding of through knowledge of Photoshop, have Commercial Acumen is be highly creative. Location: Poole Software Development ExecutiveOur client is a international storage software management company, developing and globally distributing high performance software solutions for data management to some of the world's largest companies. They are currently looking for a Software development executive to join their team. They are looking for someone with a genuine enthusiasm for development and technology, coupled with an enjoyment of being challenged and learning new skills. You should be able to demonstrate these qualities as part of the recruitment process. You will have significant experience of C and Linux/UNIX development. Its beneficial to have knowledge of Complex server / client software development, Scripting languages, especially Perl or Python, C , Windows or Mac OS X development, and the storage industry. Location: Poole Telemarketing ExecutiveOur client is a leading supplier of Information Technology (IT) Solutions and Services. They are currently looking for a Telemarketing Executive to join their busy team. This is a challenging opportunity has arisen for a dynamic, highly motivated Telemarketing Executive to be involved in identifying new business opportunities and generating appointments for our clients busy Sales Team. You must have telemarketing experience, preferably gained in the IT industry, together with an excellent telephone manner, good administrative skills and a good basic knowledge of Microsoft application. Location: Poole NegotiatorOur client is a local estate agent who are currently looking for an Negotiator to join their team. In this role you will meet and great customers, identify customer requirements and match properties. You will answer telephone enquires and book appointments to view properties as well as value properties. You will need to have previous experience in a similar role. Being proactive and target orientated is essential. You must have the ability to remain calm under pressure and have a smart and professional appearance. Location: Poole Legal SecretaryA fantastic opportunity has arisen for a legal secretary to work for one of our Poole based clients. You will be required to provide full secretarial support to the team, to make and receive all telephone calls as required and to word process letters and documents. Experience within Litigation is preferred, but someone with excellent Secretarial skills would be considered. The ideal candidate will also need to possess good Audio and copy typing skills. This role is ideal for a professional and well organised individual, who is used to dealing with demanding people. Location: Poole Graphic/Web DesignerOur client is seeking an enthusiastic individual to join their design team. Your job will be to work on various new media projects, designing for website's, marketing media and print based design work. You will have an eye for design and a certain creative flair. You will have a thorough knowledge of Photoshop and Illustrator, with knowledge of Quark Xpress an advantage but not essential. Knowledge of the Internet is essential as most of your work will be based around various ecommerce projects. Candidates should have a strong eye for design and a creative flair that can be harnessed quickly and efficiently to work in a busy office environment Role duties include: - Conceptual design of new sites and layouts – designing for the internet and understanding how the website works - E-marketing and online advertising work (including e-newsletter design, GIF banner advertisements, partner advertisements) - Design orientated work including updates and new graphic additions - Brand work (logos, styles, themes) - Photography – taking imagery of new products and manipulating to show on our ecommerce websites Please note: The client have a team of programmers so you need only worry about designing and not about developing or creating websites etc Experience is not essential, but a proven portfolio of work (commercial or not) will need to be shown. Hours: 9:00am – 5:30pm (Mon – Fri) Location: Poole Trader Account ExecutiveOur client is a leading monthly advertising publication who serve the wholesale and retail stock buying market. They are currently seeking experienced account executives to successfully drive business forward within their Motoring Teams in Classified Sales. Responsibilities will include the following: To set a positive example of attitude, results, professionalism, ability, job knowledge to all colleagues, be receptive to training, and committed to enhancing personal knowledge and skill. You will canvass and introduce new advertisers to the publication and to service existing clients within the category/area/ of responsibility and continually provide ongoing sales advice to existing advertisers ensuring they receive the highest level of service and offer every opportunity to enhance their advertising and increase spend. Our client requires a strong determined person with a good sense of humour, who can overcome adversity. Ideally you will need a minimum of 1 year's previous experience within sales or a call centre environment. You will be a target-orientated person, with experience of working to tight deadlines. This role will involve spending 20 - 40% of their week managing a geographical client base, 60 - 80% of the week will be targeted on cold call revenue and growth of the client base through canvassing. Candidates will have to show evidence of experience of outbound canvassing. Applicants must have a proven ability to organise a busy workload and deal with periods of pressure, most importantly, you will have excellent communication skills with an ability to communicate successfully with customers and colleagues over the telephone. Location: Poole Accounts AssistantOur client is a local engineering company who currently seek an Accounts Assistant to join their busy team. In this role you will assist in the Accounts Department to help ensure all invoices are processed accurately and in a timely manner, and to assist with the full range of bookkeeping duties within the department. You will help all invoices received for payment process them quickly and accurately, including entry on to the Sage accounts system. You will reconcile invoices to supplier statements and as part of this process, check company private medical insurance, pension, VAT, PAYE and IPP invoices. Relevant accounts experience including reconciliation in a medium sized company, familiarity with VAT, PAYE and IPP, accurate data entry skills, with some knowledge of excel. Knowledge of Sage Line 50 would be ideal. Applicants should have a good telephone manner, be organised, willing to take on a variety of tasks and work well as a team member. Location: Poole IT AssistantOur client is one of the UKs largest private car groups. They are currently looking to recruit a IT Assistant to join their busy team. You will be responsible for the first line support calls and emails, as well as the support and training on Office functions such as Word, Excel and Outlook. There will be training for all areas of the job including technical aspects. You will have good IT skills, have the willingness to learn and be self motivated with the ability to build and work within a team along side the IT Manager. Previous experience in a similar role would be desirable. Must have excellent communication and customer care skills. MS Office knowledge s essential. A Company car will be included. Salary Ranges from £14,000-£15,500 Location: Poole Junior Web DeveloperOur client is a local agency which deals with e-commerce solutions. They are currently looking for a Junior Web Developer to join their busy team. In this role you will design websites to meet out clients specifications. Excellent ASP classic Programming and ASP Web Integration Knowledge is needed. You will have good SQL Query writing skills and strong HTML and CSS understanding. Strong Javascript abilities are needed. It is desirable that you have IIS 6.0 Knowledge as well as Window Server 2003 and SQL server 2005. Location: Poole AdministratorOur client is a leading Independent Financial Advisor who is currently looking for an Administrator to join their team. Working in part of a team with three consultants you will be responsible for; general secretarial duties, copy typing letters, processing and tracking life and investment business through to completion, obtaining portfolio valuations from providers, obtaining quotes, making appointments, liaising with clients face to face and over the telephone, filing, updating clients portfolios on 1st software database and invoicing. You must have knowledge of pensions and working within an IFA practice. Knowledge of 1st software would be an advantage. Location: Poole Sales ConsultantOur client provides vehicle finance and vehicles for consumers and business customers who require standard and non standard sub prime finance. They were established as an online business in 2003 and with solid financial backing they have grown from a broker to a direct lender during 2005. One of their key sales channels is their direct to consumer market via Telesales management. The role is to take our online enquires and dealer enquires and convert them to lending decisions from their panel of prime and sub prime lenders, managing their lead generation workflow and our conversion rates with lenders. Successful applicants will progress quickly into sales management positions heading other sales teams from the front delivering financial results, motivating staff and assisting in the forward strategy of the business. Duties & Tasks Selling finance packages over the phone to pre qualified clients (Hire Purchase/ Contract Hire / Personal Contract Purchase/ Lease Purchase/Finance lease) Managing your underwriter / administrator to deliver the required KPIs. Managing a high level of workflow and leads Comprehensive updating of the internal web based CRM system Day to day management of clients needs and requirements Sourcing of required client vehicles Management of financial targets and reporting Skills required, you will need to be persistent, target focused, a goal setter, money motivated with a strong commercial awareness and be empathetic to customer requirements. You will have strong influencing and negotiating skills and be able to sell a packaged solution. You will be a prioritiser and planner who is able to analytically plan day-to-day activities and able to handle a fast paced environment to produce monthly financial targets. Location: Poole New Business DevelopmentOur client is one of the UK s leading and fastest growing content management companies. They are currently looking to recruit for a New Business Development role. In this role you will work within the telesales team undertaking the task of Outbound cold calling. The goal will be to generate new business opportunities. You need to have a good general education and experience of working within a call centre. You also need knowledge of direct marketing standards and understanding of best practice as well as the ability to quickly establish relationships with potential customers. Excellent communication skills are a must. Location: Poole Full Time Travel ConsultantOur client is a specialist travel company who are currently looking to recruit a Travel Consultant. Reporting to Sales Manager within a specialist independent travel company. You will join our clients company as an experienced travel consultant, and will be familiarise with our systems and Client base. Then intensive training, lead and self discovery, in particular geographical destinations which will be a bases for product knowledge, in order to help clients book their perfect holiday. You will be expected to travel to the destination you specialist in, and be confident to undertake this on behalf of the company. Use you knowledge and findings to develop your sales skills and product knowledge. Immediate role will include: Sales: Achieving sales target by: · Building relationship with clients on phone& email · Learning bespoke client quoting system · Professional, positive presentation to clients · Making and processing the bookings · Using all marketing sources to create client interest Product: Specialist in your geographical area by: · Learning geographical areas of expertise · Building working relationship with the suppliers · Developing product to wider markets Our client is looking for someone who is professional, enthusiastic and positive. An excellent team player you will possess an excellent tel phone manner, be well organised, show initiative be self motivated with a willingness to succeed. Must possess good English and Maths and be computer literate. Location: Poole Account ManagerOur client is a specialist in B2B telemarketing. Their consultancy helps companies define and implement new business. They are currently looking for an Account Manager to join their team. This role involves delivering telemarketing performances in line with agreed benchmarks to ensure all project related time that is billed to a client meets / exceeds client expectations. You will work to targets, provide constructive and honest input into project activities and capture all relevant data. Our client is looking for someone with previous experience in a similar role. You will have experience in telemarketing, possess excellent communication skills and have the ability to prioritize. Location: Poole Sales Support Team LeaderThe post holder will be responsible for building and managing all customer relationships in their territory. The post holder will develop and maintain excellent working relationships with all customers using a combination of personal representation and electronic media. The post holder will work very closely with other team members and be an integral part of the business providing external and internal customers with accurate and timely information meeting their needs. Working closely with HR, the post holder will implement learning and development initiatives to enhance their own effectiveness. They will develop the quality of the delivery of customer care working closely with the Vice President of Operations and Production. Major Responsibilities Create a centre of excellence and ultimately provide an unparalleled service for our customers. Be able to work to deadlines. Ensure that departmental and company standards are met at all times Work closely with all distributors on sales forecasts and pipelines Work with all departments to ensure that customer expectations and requirements are met. Take ownership of all aspects of designated Customer requirements from receipt to resolution. Be aware of the commercial implications of trading terms versus client activity and make recommendations to the Vice President of Operations and production on appropriate action. Actively work with the team to plan and evaluate skills of all members, support them in their learning and development activities, and provide evidence for their career development. Teaching and role modelling to ensure the team meets the needs of the business. Support the Vice President of Operations and Production to produce accurate and timely management information whilst achieving key result areas. Work with others to devise and deliver innovative solutions to reduce costs and maximise customer spending. Assist the organisation generally by developing and promoting systems that support the establishment of competency across the business. Ensure accurate records are regularly maintained using IT and manual systems as appropriate. To liaise with the Vice President of Operations and Production and Sales Heads to arrange and attend appropriate client review meetings. Keep abreast of competition and electronic trends Travel as needed Ad hoc projects as required Position Qualifications Experience: 3 years experience in a Customer Service Representative / Sales Support role. Experience working with or at manager level is essential. Experience working in the library sector is desirable. Able to liaise with the customers to identify reasons for losing business and finding ways to win that business back is essential. Experience working within a sales environment is desirable. The ability to analyse and evaluate learning and development needs is essential. The ability to develop proactive account management and sales support skills is essential Experience working in a team. Commercial awareness decision-making. Track record of building and maintaining customer relationships. To be able to arrange and attend appropriate client review meetings. Good communication skills, written, verbal and numerical. Computer Literate on Excel, word, Internet and other databases Previous work with websites Good knowledge of ebooks Good people skills Good communication skills, both written and verbal Education: Educated to degree standard with a proven ability for self learning and development Personal Characteristics: Able to prioritise and manage own workload. Proactive and Self motivated individual. Enthusiastic about learning and development Excellent communication skills. Good customer liaison and negotiation skills. Excellent organisation and time management skills. Ability to work independently and as part of a team. Must be able to work flexibly according to the needs of the business. Able to delegate effectively Able to lead change and inspire confidence Location: Poole |
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