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Jobs vacancies in BournemouthInbound Sales AdvisorsAre you currently working in sales/customer service and looking to progress your career within a sales environment? If so, a client of ours are seeking to recruit Inbound Sales Advisors to work within the insurance industry, offering a fantastic opportunity to develop your sales skills whilst working for a reputable employer in Bournemouth. The purpose of the job is to recommend and sell general in insurance products to existing customers. It is essential that you have had experience working in a target driven environment in a customer-focused role. Strong communication skills and the ability to influence a sale are imperative to the role as well as resilience to work in a contact centre environment. Salary is £13,200 Plus bonus Location: Bournemouth Mortgage AdministratorOur Client needs a Mortgage Administrator / PA to work in our their busy Bournemouth Office. The ideal candidate will have good communication skills, as they will be dealing with existing and prospective clients on a daily basis. They will be part of a small and successful administration team working primarily with one Mortgage advisor. Looking after one particular Mortgage advisor, you will have to support the advisor with everyday duties such as diary management, taking calls, processing mortgage cases both paper based and on-line. You will have daily meetings to ensure both PA and advisor are up to date with what is happening within the current pipeline and any problems they may have can be discussed within this meeting and dealt with. You may be required to do any other office duties as and when necessary. Our client requires an individual with previous experience in a similar role. You will be calling clients and lenders to chase up cases so you must be adept in customer service, and demonstrate excellent communication. You must be able to work within a team and have strong interpersonal skills. Location: Bournemouth Customer Service AdvisorThe main purpose of this role is to provide an effective client service by giving accurate advice to clients and ensuring that renewal reviews / invitations, policy amendments and premiums are correctly processed to meet deadlines, client needs and service standards. You will be required to provide excellent and effective Customer Service by ensuring that renewal invitations, endorsements, invoices and wordings are correctly produced to meet service standards and deadlines. Candidates must be able to:- Demonstrate excellent Customer Service. Maintain and develop client and Insurer relationships and retain existing business and be able to resolve client queries in relation to their Commercial Insurance. The individual needs to be able to work with others in pursuit of team goals. Good communication skills required, being able to tailor style and always being clear and succinct. Education and Qualifications Min 5 GCSE or equivalent passes at grades A - C, including Maths and English essential Professional Qualifications Certificate of Insurance is desirable Experience 2 - 3 Years Customer Service Experience essential Commercial Insurance Experience desirable 2 Years Insurance experience ( Household / Commercial ) essential IT Skills: Foundation Word, Foundation Excel and Foundation PowerPoint Location: Bournemouth Claims NegotiatorWe are a Bournemouth based recruitment agency whose client is currently seeking a Claims Negotiator. This is an interesting and varied role and the successful candidate will be responsible for maintaining a high level of customer satisfaction whilst ensuring that service standards and values are maintained. Main duties include answering calls, dealing with enquiries and liaising with clients and colleagues. This is an ideal role for an individual with a good knowledge of property claims with fast and accurate data inputting skills combined with a good knowledge of Windows and Word. Location: Bournemouth Outbound Sales AdvisorOur client is a well established specialist insurance company located in Bournemouth and they are currently seeking Outbound Sales Advisors to join their team. The successful candidate will be responsible for maximising business opportunities from Outbound customer telephone calls by identifying and closing sales whilst providing first class customer service to agreed quality levels. Location: Bournemouth Call Centre AdvisorWorking for this well established and forward thinking company you will be responsible for handling all incoming calls relating to claims, aswell as dealing with all the associated administration duties. The ideal candidate will have previous experience working within a call centre environment, ideally with a Sales or Customer Service background. This is a varied position where you will be required to be a friendly and motivated individual with a basic knowledge of Windows and MS Office. Location: Bournemouth Business Travel ConsultantOur client is a leading Travel Agent who is currently looking to recruit a Business Travel Consultant. Aspects of the role include reservations, fares, ticketing & invoicing. You will be working as part of a team in a busy, friendly office Monday to Friday with excellent working conditions and up to the minute equipment. Booking of European/Worldwide business travel including flights, hotels, car hire, rail, insurance and other ancillary products would be normal. You must be fully conversant with Galileo, hold Fares & Ticketing 1 & 2, and be familiar with booking net and published fares. An approachable attitude with excellent telephone customer service skills, an ability to communicate at all levels. Flexibility to work in other departments within the division would also be required. Microsoft office skills preferred. Location: Bournemouth Client AdministratorOur client is a Financial Advisor who is currently looking for a Client Administrator, with the view to moving to the Operations side of the business at a later date (as Operations Administrator). In this role as Client Administrator you will set up new Market Maker and Stock codes, understand External nominee accounts, control new Stock Placings and associated documentation as well as control Corporate Actions and enforce debtors policies. You will complete daily market checking, respond to any unit trust queries and control the failed trades log. You must understand stock eligibility for PEP/ISA's. In the role as Operations Assistant you will set up accounts and liaise with the relevant fund manager to ensure the account is set up correctly. You will transfer out and close accounts as required, understand procedures for deceased clients and carry out other administrative duties from time to time as required and set up PEP and ISA accounts paying attention to Inland Revenue rules. You client is looking for someone who has previous experience similar role. You will have sound knowledge of PEP/ ISAs and demonstrate excellent communication skills. Location: Bournemouth Senior Lettings NegotiatorOur client is a new Estate and Letting Agency in Central Bournemouth. They are currently looking for a Senior Lettings Negotiator to join their busy team. The role involves much sales negotiation and site visits. You must have previous experience in a similar role, demonstrate a flair for selling and posses excellent communication skills. Must be ambitious, organised and self motivated. You must also own your own car as you will be participating in site visits. A clean driving license is preferable. Location: Bournemouth Account ManagerThis position involves managing a large client account and requires a strong track record in an agency role working with high profile FMCG brands. Excellent organisational skills and the ability to work flexibly to challenging deadlines are also crucial. The role will suit a creative thinker who relishes in devising innovative solutions to problems and challenges. Strong relationship management and communication skills are essential as is attention to the detail involved in any task. A commitment to customer service will be vital as the role manages a major loyalty scheme for the clients on-trade customers and daily interaction will be required with these customers. The client is a major player in the UK alcohol industry so any experience in marketing alcoholic beverages would be very useful. Key Skills will include previous experience in an agency role, excellent organisational skills, the ability to co-ordinate external suppliers and manage relationships as both client and service provider, excellent attention to detail, highly developed relationship skills and a track record of delivering client satisfaction and some experience and understanding of using MS Office, specifically Excel and Powerpoint. Your responsibilities will involve day to day management of major client to include addressing daily queries, managing meetings and creating and presenting proposals for activity. The co-ordination of internal teams and external suppliers to deliver projects and initiatives on behalf of the client. Management of monthly reporting, invoicing client for activity supplied and arranging payment of supplier invoices. Analysis of data to deliver monthly reports on activity of a major on-trade loyalty scheme – a reasonable knowledge of using MS Excel would be very useful in this task. Dealing with queries from members of the clients loyalty scheme Managing the banking of points and fulfilment of gift orders for members of the loyalty scheme. Location: Bournemouth Senior International Account ExecutiveOur Bournemouth based client is seeking a Senior International Account Executive to join their publishing company. You will be responsible for increasing revenue and securing long term overseas partnerships. Working with the International Manager you will be making frequent overseas visits and liaising with clients as well as keeping up to date records of invoices and monitoring monies due. You will also be assisting in completing and maintaining comprehensive databases, representing the company at shows and events, and renegotiating and renewing contracts. Location: Bournemouth Customer Service Advisor - Household InsuranceA leading insurance company currently seek confident and bubbly individuals to join their thriving and rapidly expanding company. Previous experience in dealing with customers will be essential, however their training scheme will ensure that you become a highly proficient and skilled Customer Service Advisor. So if you enjoy a challenge, like working within a motivating team environment and wish to join a company that can offer many opportunities for career progression then look no further and email in your CV today. £12,800 starting salary with many opportunities to earn team/individual bonuses. Location: Bournemouth Central Support AssistantThe purpose of the Job is to provide effective administrative, processing and telephone support to the Retail Commercial business. Due to ongoing recruitment, a vacancy has become available for a Central Support Assistant within our client's Bournemouth based company that specialise in the insurance industry. Within this role you will be responsible for providing effective administrative, processing and telephone support. You will essentially be able to demonstrate excellent customer service skills and be able to maintain client relationships. Previous office experience is essential and a certificate of insurance would benefit your application. Candidates must be able to:- Demonstrate excellent Customer Service skills. Maintain and develop internal and external client relationships. Possess a high attention to detail and accuracy, together with good problem solving skills. Be self-motivated and also able to work with others in pursuit of team goals. Adhere to timescales to ensure compliance with service standards and FSA guidelines. Demonstrate good verbal and written communication skills, with the ability to tailor style whilst always being clear and succinct. Education / Qualifications Min 5 GCSE or equivalent passes at grades A - C, including Maths and English is essential Professional Qualifications Certificate of Insurance Experience At least 1 Year's Previous Office Experience is essential Insurance experience is desirable Location: Bournemouth Personal Lines HandlerIf you have excellent face to face customer service skills and experience within the insurance sector, then this is the vacancy for you!The job of the Personal Lines Handler is to provide expert and prompt advice to new and existing customers regarding their insurance needs and assist personal lines executive to acquire new retail customers where necessary, liaise as appropriate with the insurers in relation to customers and deal with all the administration of the client’s insurance. You will be a professional individual with a positive and motivated approach to your work. An in depth understanding of general insurance personal insurance products and experience is essential. A high level of Inter personal skills and the ability to build successful mutually beneficial business relationships is invaluable to the role and you will need to have excellent communication skills both face to face and on the telephone. Salary £20,000 + Location: Bournemouth Professional Indemnity Account Co-ordYou will be required to provide an effective client service to achieve new business income & business retention targets, meet deadlines, client needs & service standards. You will contribute to the development, implementation and maintenance of client / scheme plans to achieve business objectives, develop and foster client relationships to secure new business and further develop / retain existing clients whilst providing an effective, proactive client service, providing technical advice and cost-effective solutions to meet client expectations and service standards. You will also resolve bank branch / underwriter / client queries. Check policy wordings and produce endorsements, certificates and invoices to meet deadlines and client needs. Set-up and maintain accurate files and computerised records. Cross-sell Company products and services to existing and new clients and assist in developing and implementing effective business development, broking and client service systems and processes. Working closely with the sales and customer service teams, the role involves delivery of a scheme-based Insurance solution, from new business placement, to client handling and renewal. This is a challenging and rewarding role, requiring excellent sales, time-management & communication skills. Education and Qualifications required: At least 4 GCSEs or Equivalent passes at grades A-C is essential At least 2 A levels or equivalent passes at A-E grade & Certificate in Insurance desirable Proven Track Record in Insurance Sales is essential Customer Service / Account Management Experience and 2 Years experience in Commercial Insurance Environment is desirable. Location: Bournemouth Commercial Account HandlerYou will be required to work for one of the largest international insurance broking, risk management and employee benefits organisations in the world. They specialise in commercial business insurance ranging from small to corporate sized operations. The role of the Commercial Account Handlers requires a proven track record in commercial insurance. You will have previous experience of servicing clients, negotiating with insurers and administration of clients insurance programme including liaison with other departments, Location: Bournemouth Outbound Sales AdvisorThis fantastic company based in Bournemouth are offering a vacancy as an Outbound Sales Advisor. This role will require you to contact potential new customers by telephone to sell Home or Motor Insurance policies. This job is all about the ability to sell and keeping the customer interested and answering any queries. This role is financially very rewarding. You must be confident, determined and be able to self motivate. You must also be able to provide an excellent level of service to your customers. £13,200 per Annum + £100 per month discretionary outbound dialling allowance. Bonus is dependant upon performance. Location: Bournemouth Customer Services Team Leader (Renewals)Our client is a nationwide insurance provider who are currently looking to recruit a Customer Services Team Leader for their Renewals Department. In this role you will supervise and undertake the servicing of client business. You will assist in monitoring and delivering team service and quality levels in accordance with agreed KPIs. You will delegate day to day work activities to team members and be responsible for training. You will foster client and insurer relationships to attracting new business and retain existing business. You will also sell company products. Our client is looking for someone with experience in a similar role. You must be able to work communicate effectively on all levels. You must develop, motivate, lead and support your team, encourage the team to deliver excellent customer service skills and build long term relationships with colleagues and clients. It is essential you have a minimum of 5 GCSEs grades A-C including Math's and English. It is desirable you have a certificate of Insurance as well as Word, Excel and Powerpoint. You must have Customer Service experience in insurance and come from a Supervisory/ Leadership background. Location: Bournemouth Business Retention AdvisorA large and established employer in Bournemouth are continually expanding and looking for budding sales people to join their friendly and lively team of Business Retention Advisors. This vacancy is both exciting and challenging and will provide you will variety and diversity to keep you motivated and interested in your work. The job will require you to answer incoming calls of a renewal nature be have the ability to turn unsatisfactory customer situations around to retain business. You will need to have excellent sales and objection handling skills and will need to demonstrate tenacity, persistence, confidence and have an outgoing personality. You should enjoy working to targets, in return reap the rewards, and possess a desire to provide exceptional levels of customer service at all times. Previous experience in a customer service and sales environment is essential and you will be able to communicate effectively and confidently at all times. You will work a 36.25 hour week on a rota basis between 8am and 8pm Monday to Friday, and 8 am to 4pm on Saturdays (Approx 1 in 2 for which you will have a day off during the week) £12,800 up to £14,000 and lots of opportunity for progression Location: Bournemouth Group Travel ConsultantOur client is a leading Travel Agent who are currently looking to recruit a Group Travel Consultant. In this role you will be arranging group bookings.You will be working within a friendly office, Monday to Friday. Our client is looking for someone with previous experience of working in a similar role Group Travel / MICE experience is preferred but not essential. Ideally you will have excellent organisational skills to arrange group bookings, and must be able to work without supervision using Excel spreadsheets. Accuracy and a eye for detail is a must. The ability to communicate effectively at all levels and to work to deadlines is also important. Galileo experience would be an advantage. Location: Bournemouth Secretary/ AdministratorOur client is a local Estate Agent who are currently looking to recruit a Secretary/ Administrator. This is an excellent opportunity for someone wishing to start their career in Property. This position leads to that of a Junior Negotiator. To start with you will deal with typing correspondence, answering the telephone, dealing with customers, booking in viewings, dealing with maintenance issues, and organising with contractors. You will also be liaising with landlords with regards maintenance jobs, dealing with financial statements (hence the need for GCSE Maths), drafting property details, updating the property lists, obtaining references, typing letters , and updating Internet portal. As you progress within the company you will carry out viewings, and prepare contracts.You will also have the opportunity to gain an ARLA Qualification. Our client requires someone who has previous experience as an Administrator or someone who has completed a Typing course. Confident, assertive, and well organised , you will have GCSEs in English and Maths ( Grade C or above). You must have a driving license and be prepared to obtain a ARLA Qualification. Location: Bournemouth Creative Web DeveloperDo you want to work for a leading branding and design agency who believe communication should go further? If so our client wants to hear from you. They are currently looking for a Creative Web Developer to join their team. The client is looking for a Web Developer with extensive experience in a similar role. You must have a passion for building web sites to a highly creative standard and thrive on being part of a hard working and progressive media team. You must be proficient in PHP, mySQL, CSS and XHTML packages. You must also have experience in Dreamweaver, Flash, Photoshop and Illustrator and demonstrate a creative eye for all aspects of design; these include branding, colour, composition, interface design and typography. An interest in emerging web technologies is essential. Knowledge of OOP and MVC frameworks is an advantage as understanding of web standards, usability and accessibility. MAC experience and Actionscipt integration is beneficial. Location: Bournemouth Legal SecretaryCALLING ALL EXPERIENCED LEGAL SECRETARY'S .... We have various legal Secretary positions available within the Bournemouth,Poole and surrounding areas. Whether you are from a Litigation, Conveyancing, Probate or any other legal background, we can find that perfect role for you. Please call now for futher details!!!!! Location: BOURNEMOUTH Telephone Sales ExecutiveAre you an exceptional Telephone Sales Executive with previous sales experience? If so we want to hear from you! This vacancy is based with an organization in central Bournemouth and our client is looking for candidates with proven sales experience, preferably within the publishing industry. It is essential that you have a proven track record in Sales and that you are confident and customer led. You will be able to cope in a pressurized environment a work to tight deadlines and sales targets. A positive and persuasive attitude, the ability to work as part of a team and the to develop new business and be able to introduce new initiatives is an essential part of the role. Salary Circa £23,000 Location: Bournemouth ParaplannerOur client Rowan & Co is part of an AIM listed Group, Syndicate Asset Management plc, which consists of four main companies - Ashcourt, Savoy and Rowan, focused on private clients, and EPIC, an institutional investment manager acquired in 2007. The Group continues to grow by acquisition and organically and has in excess of £5bn of assets under management. Rowan provides discretionary management and independent financial advice for private individuals and pension schemes. Reporting The Paraplanner role will report to the Branch Practice Manager. To efficiently collate reports and provide technical support for Rowan's IFAs within ethical, legal and compliance parameters. To contribute towards sales analysis and business development. Business Development Process Liaison with advisers in preparation for client meetings. In following up client contact, determine a course of action with regards to recommendations and what issues need to be investigated. Determine how Rowan are to be remunerated for advice and provide some indication as to the amount of costed time and work it will take to produce the necessary recommendations. Liaising with the PA to analyse existing client arrangements. Prepare suitable recommendations within a report, carrying out research, making any tax calculations and liaising with any other professionals with whom the client has connections e.g. accountants or solicitors, as necessary. Skills and Qualifications This position would suit an individual with a degree in the areas of Mathematics, Business Studies, Economics or Financial Services. Holding the Financial Planning Certificate or equivalent is essential. A commitment to attaining the full Advanced Planning Certificate or other qualifications in the field of financial planning would be characteristic of the ideal candidate. A good working knowledge of 1st Software would be desirable. Location: Bournemouth New Business Monitoring AdviserA large established organisation based in Bournemouth is seeking a New Business Monitoring Adviser to join their team. The purpose of the job is to ensure the company advises its customers in a compliant and customer focussed manner by evaluating and monitoring the quality of new business through all distribution channels. It is essential that you are full FPC or equivalent qualified with experience in compliance. Excellent communication skills are required both written and oral and a well organised approach to work. Salary is up to £21,000 per annum depending on experience Location: Bournemouth Training Sales ExecutiveOur client is a leading UK agency which specilaises in the recruitment of Broadcasting IT and Banking professionals. They are currenly expanding and creating a new business which is media based and are currently looking to recruit a Training Sales Executive to join team in the New Year. The role requires someone who has previously sold training or another similar product/services or alternatively an individual with a very strong telesales background who has good relationship development skills. You should have a strong entrepreneurial outlook and be able to autonomously. You must be driven with proven history in outbound sales. Location: Bournemouth Accounts SupervisorOur busy Bournemouth based client is currently seeking an Accounts Supervisor to join their well established agency that specialise in the travel industry. The successful applicant will be responsible for correctly processing invoices, dealing with queries and supporting with ad-hoc finance projects as necessary. You will essentially have accounts experience (ideally at supervisory level), a good knowledge of Excel and Word and the ability to effectively manage the company Sales/Purchase ledger and introduce effective financial control systems. Location: Bournemouth Full Time NegotiatorDo you thrive in a target orientated environment and have a successful background in sales and customer service? If so then our client would like to hear from you. A vacancy has become available for a Full Time Negotiator in a well established estate agents who are part of a large national network. This company helps people buy and sell homes and also arranges mortgages, holds auctions and works with landlords and tenants. Your responsibilities will include matching applicants to suitable properties, organising viewings, handling a sale to completion, cross selling products, undertaking valuations and new instructions, and supporting the branch manager on a daily basis. It is essential that you own a car and have a full driving licence. There are vacancies within the Parkstone and Winton branches. Location: Poole Senior Accounts PersonOur client is a Travel Agency who requires a Senior Accounts Person to join their busy team on a Part Time basis. This is for six to twelve months Maternity Cover. The £16-18K Salary is on a Pro Rata Basis. In this role you will complete bookkeeping and accounting tasks.You will perform posting of cash receipts, expenses, or other transactions to journals or ledgers and verifies accuracy.You will review invoices both from UK suppliers and hotels/agencies abroad, bills, vouchers, or other documents for corrections before entering into records. Other responsibilities include reconciliation of reps salaries and expenditure, bank analysis, answering related telephone calls and analyzing, verifying and posting transactions to journals, ledgers and other records. Our client requires someone with thorough understanding of bookkeeping procedures and relevant experience. You must have agood knowledge of Excel and a flexible attitude, a methodical approach and the ability to meet deadlines> Location: Bournemouth Sales ConsultantA very busy high street insurance office seeks a smart, ambitious, self-motivated Sales Consultant to join their branch based in Bournemouth. You will be managing an existing database of clients as well as generating new business, negotiating and providing quotations over the telephone. The company offers excellent prospects and career progression and this is an ideal opportunity for a motivated individual to develop this challenging role. You will need to have proven sales experience, ideally within Insurance. Excellent communication skills and an good telephone manner is essential. Location: Bournemouth Senior Sales ConsultantWould you like to work for one of the UK's leading online travel companies? Due to continued success they are seeking enthusiastic, motivated and passionate people who wants to advance their career in travel. This is a fantastic opportunity to join an expanding and forward thinking independent online travel company as Senior Sales Consultant. To succeed in this role you will be confident, proactive, flexible, hard working and able to work under pressure to tight deadlines. You need to be a good problem solver and be very organised with the ability to lead by example and motivate those around you. You will be working in a very friendly, close knit and professional team who have a wealth of travel industry experience selling flights, accommodation and tailor made holidays ensuring the delivery of maximum margins and profit to the business. Duties - Booking worldwide travel arrangements using major CRS's to book net and published fares. - Booking flights, hotels, tailor made holidays, car hire and much more. Skills required - An excellent understanding of a major CRS. - Extensive recent industry sales experience and a passion for travel. - Proven target based track record. - Clear and friendly telephone manner. - Excellent communication and organisational skills. - A good knowledge of the USA in-particular Florida would be a distinct advantage. Additional information - Uncapped commission structure. - You will be working on a rota basis including some weekends. - Benefits include discounted holidays, 28 days holidays and much more. Location: Bournemouth Sales NegotiatorIt is preferred if the successful candidate has a background in Residential Property Sales. You should also have an up to date, working knowledge of the relevant laws, legalities and procedures relating to selling properties in the UK. You will have the use of a pool car during the day but will not have a company car to take home. You will be working in a small department therefore you must be a well motivated self-starter with a good all round knowledge of the property industry. The successful candidate will be encouraged to generate new business. Any business successfully won will increase their basic and commission. Location: Bournemouth Sales Administration SupportThis position would preferably suit someone that has worked in the Mobile / Landline Communication business, you MUST HAVE very good communication skills together with the ability to work in a team environment and possess initiative skills that can assist your colleagues and also develop your own personal goals which will help towards achieving own job satisfaction. IT and office administration is a must quality The position is mainly Sales Administration Support, but would be to develop skills where applicable in the Sales arena if so wished. Skills required, or happy to take on in house training to achieve the below: Filing Faxing/scanning Telephone skills/taking messages etc Data entry: Booking in stock, stock ordering, creating paper work for completed sales,set up vets,upgrades, taking in customer repair phones and seeing it through. Future: Will be expected to have picked up enough knowledge to help with sales Location: Bournemouth Sales ConsultantSalary circa 30K OTE JOB SPECIFICATION: Main requirements: To deliver an excellent sales performance through providing the customer with exceptional service. To help deliver and grow the company's brand at all levels. To deliver all set company procedures in line with the Operations Manual. To always promote and assist the company in achieving its goals and strategy. Location: Bournemouth New Business TechnicianYou will be required to service existing clients in a way which encourages new and repeat business and to work with and encourage insurers to produce prompt and accurate documentation. In this role you will act as project management support to Commercial Insurance Executives, providing technical advice, obtaining market quotations and assisting towards the acquisition of new clients Your duties will involve monitoring and evaluating client / competitor / market developments, provide relevant updates and reports, assess and place cover on Insurance Executive referred new business on best terms and in the most appropriate and secure market, provide technical advice and resolve client / insurer / colleague queries, identify gaps in cover and assist in the development of new products. You will have previous experience with Commercial Insurance Market, be a team player with the ability to work on their own initiative and have excellent interpersonal and communication skills. Experience of working in an insurance broker environment and an Understanding of FSA and contract certainty requirements is desirable. Location: Bournemouth Art WorkerThe Artworker will have exceptional technical skills, capable of setting up accurate, print ready artwork and be expected to provide full artworking support across the teams numerous Client Accounts. Projects will range from press advertising, direct marketing, brochures, outdoor media including large format graphics for events and any other related communication materials. Daily duties/responsibilities will include the following; Setting up artwork from designer's brief ensuring artwork is grided and to exacting specification Flight checking artwork Typesetting and Author amendments Artworking client chosen designs for print/production; Troubleshooting repro issues; Drawing graphs and maps to specification and providing new business pitch documents and presentations. The successful candidate will be fluent in Quark, InDesign, Acrobat Distiller, Photoshop, Illustrator and Freehand and have at least 3 years experience within an agency environment. You must be self motivated with a meticulous working practice to ensure error free artwork is supplied to the correct specification within acceptable time scales. Location: Bournemouth Telephone Support ConsultantThe main purpose of this position is to provide telephone support primarily for Access & Pegasus accounting products and other off-the-shelf applications supplied by our client. You will be required to offer a first class service to all clients and resolve all calls within timescales. You will be an integral part of the Support Team and your duties will involve call handling, ensure all calls are logged on the help desk system upon receipt, ensuring customer details are correct, take ownership of calls (assigned or picked up) to successful resolution, provide prompt and regular feedback to internal and external customers regarding the status of their help desk call, until the call is resolved, constantly update support progress in the help desk system until the call is resolved, escalate problems or performance issues in a timely and appropriate manner to the Support Manager or Support Director in their absence. You will have a working knowledge of Accounting principles along with previous experience of working in a helpdesk environment would also be an advantage but not essential. Ideally 1 years experience of supporting Financial packages eg. Sage, Access Accounts, Great Plains etc would be a benefit but not essential. You will possess first class communication skills with ability to liaise with people at all levels, an excellent telephone manner, to include good listening skills, clarity of speech, measured delivery of information, patience and a cheerful and friendly disposition. Have the ability to convey technical information to non-technical people and to work within and enjoyment of a fast-paced, dynamic working environment with quick turnaround times on call resolution. Occasional travel to client sites may be required. Job holders must therefore be able to visit a range of clients premises within the local area. Other clients who are further a field may require overnight stays. Location: Bournemouth Advertising Sales ExecutiveOur Bournemouth based client is currently seeking an Advertising Sales Executive to join their rapidly growing publishing company. The main purpose of this role will be to assist the Advertising Manager in sourcing and servicing clients and to hit approved and regular sales targets. The successful candidate will have previous sales experience preferably in the creative and computing sectors and have extensive experience of working to monthly revenue targets. Location: Bournemouth Junior NegotiatorOur client is a local Letting agent who are currently looking for a Junior Negotiator to join their busy team. In this role you will accompany viewings, make viewings, conduct valuations with new landlords as well as find new leads and following up old leads. You will take offers from potential tenants and discuss with Landlords, update advertising and property portals as well as the window. Our client is looking for someone who has previous sales experience although not necessary in the Lettings business. You will have first class communication skills and demonstrate a flair for selling. Location: Bournemouth Senior NegotiatorOur client is a local Letting agent who are currently looking for a Senior Negotiator to join their busy team. In this role you will accompany viewings, make viewings, conduct valuations with new landlords as well as find new leads and following up old leads. You will take offers from potential tenants and discuss with Landlords, update advertising and property portals as well as the window. Our client is looking for someone who has previous sales experience necessary in the Lettings field. You will have first class communication skills and demonstrate a flair for selling. Location: Bournemouth Branch DirectorOur client is an Insurance practice who are currently looking to recruit a Branch Director. This is a Full Time role, covering Maternity. The contract is for 10 months. In this role you will deliver the companies Business Plan for Bournemouth across whole scorecard, you will optimise client retention, develop new business via cross-sell & up-sell opportunities & client recommendations, review insurer placements to ensure that best advice is offered at all times and effectively manage staff performance and development. Our client is looking for someone with a thorough understanding of general insurance products and all major insurer markets and key underwriting personalities. You will have strong organisatioanl skills, proven people management experience, experience in the insurance sector and knowledge of Misys operating platform. . Location: Bournemouth Commercial Account Handler- Part TineOur client is an Insurance practice who are currently looking to recruit for a Commercial Account Handler. This is on a Part Time basis- 2-3 days per week In this role you will manage and service the existing Commercial business account, maintaining efficient working practices and maximize client retention , and enhance revenue stream from the existing client base. Priorities •To ensure efficient prompt servicing, dealing with day to day enquiries, Renewals and adjustments to maximise business retention. •To assist Account Executives as required with their duties in retaining existing clients. Identify opportunities to cross sell and acquire new clients/business. •Review insurer placements to ensure that revenue streams are optimised, ensuring placements are in line with broking strategy and in the best interest of the client. Our client is looking for someone with extensive experience in the insurance sector (company or broker markets). You need to have excellent customer service skills and demonstrate the ability to work on ones own initiative as well as in a team. Location: Bournemouth Broked Solutions Account Handler x 1The main purpose of this role is to provide an effective client service to achieve budget, client service standards and maintain / develop the business. Working within a small commercial business area, the role primarily involves Account Handling a portfolio of clients within the Specialist Solutions Team. This is a challenging and rewarding role, requiring excellent communication skills and the ability to work both individually and as part of a busy team. The ideal Candidate will be expected to: build and maintain long-term relationships with clients and colleagues, have good problem solving skills, be well organised & and self-motivated, have high attention to detail, be highly focused and customer centric. Education At least 5 GCSE or equivalent passes at A-C grade including Maths and English. At least 2 A levels or equivalent passes at A-E grade Professional Qualifications Certificate in Insurance (or progressional towards) Experience Essential Desirable 2 Years Experience in a Commercial Insurance Environment Proven Track Record in Account Handling / Customer Service Environment Proficient In Microsoft Word Location: Bournemouth Trainee Customer Services AdvisorOur client is a leading insurance provider, who are currently looking to recruit a Trainee Customer Services Advisor. In this role you will liaise with Insurers and Customers to collect outstanding and overdue payments in accordance with procedures. You will foster client relationships to retain existing clients, Set-up and maintain accurate computerised records and files, resolve account queries and complaints and keep line manager and colleagues informed of relevant activities, developments and issues. Candidates must be able to:- Demonstrate excellent Customer Service skills. Maintain and develop client and Insurer relationships. Adhere to procedures to obtain outstanding payments within agreed time scales "Accuracy and high attention to detail are essential, along with good problem solving skills. Self-motivated and be able to work with others in pursuit of team goals. Good verbal and written communication skills are fundamental for this role, being able to tailor style and always being clear and succinct. Qualifications & Experience Min 5 GCSE or equivalent passes at grades A - C, including Maths and English. Extensive customer service experience Location: Bournemouth . Net DeveloperOur client is online business solutions company who aim to build, deliver and support online business solutions for organizations who wish to create a web presence. They are currently looking for a .Net Developer to join their busy team. In this role you will be responsible for writing and testing database driven Web Application software from specifications. Other responsibilities extend to liaising with Lead Developers, Designers and other members of the Development team regarding implementation of specifications and requirements and assisting with release preparation and support of software through to testing. Our client is looking for someone who has experience in Writing Web Application Codes including but not limited to: C# ; ASP.Net; ColdFusion; XHTML; XML Technologies; JavaScript; CSS. They also need someone with experience in Writing SQL Database Codes :T-SQL; DDL; DML; UDF's; SP's. Location: Bournemouth Schemes & Affinity Team LeaderOur client is national insurance broker who is currently looking to recruit a Schemes and Affinity Team Leader for Broked Solutions. In this role you will Supervise and undertake the provision of product information, quotations and policy documentation to achieve team new business income targets, and meet deadlines, client needs and service standards. Assist in monitoring and delivering team service and quality levels in accordance with agreed KPI's. Our client is looking for someone who can develop, motivate, lead and support your team to maximize customer experience, service and sales. You should have good problem solving skills and implement process reviews. You should have a minimum of 5 GCSEs- grades A- C including English and Maths and at least 2 A levels or equivalent. A certificate in Insurance is desirable. You will ideally have extensive experience in Call Centre Management or Team Leader experience within a Sales driven financial services business arena. Commercial Insurance Experience is needed. Location: Bournemouth Telephone Account Manager - dealer salesOur client is a leading distributor of mobile phone products to the multiple retail and corporate sector. They are currently looking for a telephone account manager to join there busy team. This role involves alot of telephone based selling. Your main responsibility is to achieve individual and team targets. You will develop the existing client base and introduce new clients to the base. You will have input into the marketing of any product and deliver a first class level of customer service to clients. Our client is looking for an individual with excellent computer skills. Working knowledge of Windows, Outlook, Word and Excel are essential. You must have an excellent telephone manner and come from a sales background- preferably in a targeted call centre environment. Location: Bournemouth Advertising Sales ExecutiveOur Bournemouth based client is currently seeking an Advertising Sales Executive to join their rapidly growing publishing company. The main purpose of this role will be to assist the Advertising Manager in sourcing and servicing clients and to hit approved and regular sales targets. The successful candidate will have previous sales experience preferably in the creative and computing sectors and have extensive experience of working to monthly revenue targets. Location: Bournemouth Evening Outbound Telesales AdvisorThe Role: Required to make outbound calls to existing customers to sell personal accident insurance, therefore a good telephone manner is required. My client is looking for confident, outgoing, resilient people with clear spoken English. You will need to be able to think on your feet as the role is only partly scripted. Basic IT skills required. . Realistic targets are in place. Hourly Rate: £7.50ph, in addition you can earn bonus for sales depending on the policy sold. Hours of work: Week 1 Monday - Friday 5pm - 9pm training. Then 3, 4 or 5 evenings per week 5pm to 9pm. Depending on your requirements. Minimum of 6 months required. Think this sounds like you? then please get in touch ASAP Location: Bournemouth Outbound Sales AdvisorJOB PURPOSE: To maximise business opportunities from Outbound customer telephone calls by identifying and closing sales whilst providing first class customer service to agreed quality levels. DUTIES AND RESPONSIBILITIES: •To make outbound telephone calls in accordance with the agreed campaign schedules •To maximise the sales potential of each call by deploying the agreed sales plan •To reach or exceed individual sales and productivity targets •To reach and maintain the required competencies for the role by playing a pro-active role in the agreed call centre programme •Ensure individual coaching objectives are met •Acquire and maintain a professional working knowledge of the company's business objectives, policies and procedures, systems, products, promotional and marketing campaigns •Attend, participate in and contribute to team meetings, briefings, training •Communicate effectively with peers, customers and manager * Operate within the agreed quality management system of the business at all times. Salary: £14k - 15k depending on experience Location: Bournemouth Sales ExecutiveOur client is a media related company who are currently looking to recruit a Sales Executive to join their team. In this role you will develop great relationships with customers by helping them achieve their business objectives through customer focused advertising solutions. You will work closely with the sales team to present integrated and stand alone solutions to customers, seek new business opportunities and work to targets. You will have previous experience in a similar role and be recognised by colleagues and peers for having flair in building and developing client relationships. This position requires someone with the skills and enthusiasm to maximize revenue for the whole sales network and deliver client service of the very highest standard. Location: Bournemouth Call Centre AdvisorOur client is a well established and forward thinking company who specialise in health insurance.They are currently looking for a Call Centre Advisor to join their busy team. In this role you will be responsible for handling incoming claims calls and all the associated administration including updating the system and sending out claim forms and automated letters. The role is based within the call centre and is telephone based. You must have previous call centre experience, ideally with the medical insurance arena and a sales or customer service background. You must also be friendly and motivated with a positive approach. •Good organisational skills •Team working ability •Computer skills •Basic knowledge of Windows and MS Office Location: Bournemouth Technical Support TechnicianDue to the continued success and planned expansion of our clients business they are seeking a Technical Support Technician to enable them to enhance the range of services they offer their customers. This is a key position within the company and we envisage the role and responsibilities of the person employed will grow. Knowledge of Auto Cad and good IT skills essential, plus a willingness to undergo further training as considered necessary. Location: Bournemouth Conveyancing SecretaryA successful legal firm based in Bournemouth are looking for a Conveyancing Secretary to join their busy and lively department. You will be working closely with the fee earner helping to achieve the speed and accuracy of service their clients expect. The purpose of this job role is to provide excellent levels of client care at all times. Your duties will be varied and will include the following: To make appointments, to word process letters and documents, and to maintain client files as required for supervision and audit. You will also be responsible for issuing bills, accounting/ cashiering procedures, and preparing all relevant documentation needed for meetings and court appointments. This is an ideal position for an individual who has previous Legal secretary experience and can work to tight deadlines. Location: Bournemouth Sales ConsultantOur client is a retail store that makes products to fit customers expectations. They are currently looking for a Sales Consultant to join their small but busy team. In this role you will deliver an excellent sales performance through providing the customer with exceptional service. You will help and grow the companies brand at all levels. In this role you will deliver store sales in line with targets, and actively sell and promote products as well as ensure that customer service standards are exceptional. Our client needs someone with previous experience in sales and customer service. Excellent communication skills are essential for this role. Location: Bournemouth Business Development ManagerOur client is a full service advertising and marketing agency who are currently looking for recruit a Business Development Manager. In this role you will identify, convert and introduce new business opportunities to both the on and off line media. You will be proficient with all aspects of the sales process. And professionally introduce the value of our clients services to prospective clients. You will develop a new business strategy to generate new profitable sales and income to meet budgetary requirements. Our client is looking for a high standard of personal presentation. You must be an excellent communicator, who is results driven, with a positive attitude and a consultative sales approach. Previous experience in a similar role is needed. Location: Bournemouth Customer Service AdvisorAn exciting opportunity has arisen for a Customer Service advisor to join a well established Insurance company based in Bournemouth. You will be dealing with all incoming calls from existing customers and administrating adjustments to a high standard. Your duties will also include dealing with complaints, premium credit postings/ cancellations and chasers. You will also look after renewals and referral invites. Previous direct Customer Services experience within household is essential, as well as being able to understand renewals and mid term adjustments. As this is a telephone based position, the ideal candidate will be a pro active, patient and hard working individual. Location: Bournemouth Quality AssistantOur client is a leading Insurance broker who are currently looking for a Quality Assistant to join their team. The purpose of this role is to assist the Compliance Manager with the implementation, improvement, monitoring and control of quality standards and compliance infrastructure within Retail Commercial to ensure compliance with Divisional operational standards. You will be accountable for strategy, plans and budgets, contribute to the development of Retail quality and compliance strategy. Projects include the following; Manage and undertake assigned project work Monitoring, Evaluation & Reporting Provide relevant updates and reports on key operational, compliance and quality issues if appropriate and requested to do so. Education and Qualifications At least 4 GCSE's at C or Above Professional Qualifications Insurance Foundation Certificate desirable Experience Previous selling or servicing personal lines insurance is essential Previous selling or servicing commercial insurance is desirable Working within a regulatory environment is desirable Job Specific Knowledge of FSA Rules and Principles. Additional Skills IT Skills: Proficient in Microsoft Office Other (Specify): Good administrative, organisation and prioritising skills Location: Bournemouth Business Centre ManagerOur client offers high quality, cost-effective serviced offices, conference facilities and virtual office services in Bournemouth.They are currently looking for a Business Centre Manager to join their busy team. In this role you will be responsible for the following... •Ensuring any client questions/problems are dealt with quickly and effectively •Promoting a friendly and professional relationship with clients and prospects •Managing process of renewing Clients' agreements •Managing own workload and delegating administrative/secretarial duties where appropriate •Managing the billing process and overall responsibility for all invoices and credit notes •Overall responsibility for credit control and ensuring monies owed to our client are collected on time •Responsible for petty cash transactions and housekeeping •Management of Centre's IT, telephone and Internet systems •Liaising with landlord as required •Implementing Purchase Order system and approving supplier invoices You will also deal with Sales and Marketing, and will be responsible for the following... •Liaising with local commercial property agents and web brokers to keep a strong pipeline of enquiries •Ensuring agreed processes and timescales are observed for following up leads and enquiries, and that databases are kept up to date •Carrying out tours of our facilities to prospective clients and following up with appropriate correspondence •Attending networking events as required to raise awareness of the companies services •Promoting our client via advertisements and articles to be agreed with the MD •Promoting our services among external clients including neighbouring businesses, shops etc •Ensuring any promotional or marketing materials follow our brand guidelines and are in keeping with website and current branding •Maintaining regular mail shots to banks, commercial agents and new businesses. You will also be responsible for a small team, and be accountable for the recruitment and training of all new staff. Our client requires someone with previous experience in a similar role. Must possess excellent communication skills and have a personable manner. Location: Bournemouth Broked Solutions Account HandlerThe main purpose of this role is to provide an effective client service to achieve budget, client service standards and maintain / develop the business. Working within a small commercial business area, the role primarily involves Account Handling a portfolio of clients within the Specialist Solutions Team. This is a challenging and rewarding role, requiring excellent communication skills and the ability to work both individually and as part of a busy team. The ideal Candidate will be expected to: build and maintain long-term relationships with clients and colleagues, have good problem solving skills, be well organised & and self-motivated, have high attention to detail, be highly focused and customer centric. Education At least 5 GCSE or equivalent passes at A-C grade including Maths and English. At least 2 A levels or equivalent passes at A-E grade Professional Qualifications Certificate in Insurance (or progressional towards) Experience Essential Desirable 2 Years Experience in a Commercial Insurance Environment Proven Track Record in Account Handling / Customer Service Environment Proficient In Microsoft Word Location: Bournemouth Quality Co- OrdinatorOur client is a leading insurance broker who are currently looking for Quality Coordinator to join their Quality Management department. In this role you will contribute to the development of quality and compliance strategies. You will assist the Head of quality management to develop and maintain a appropriate compliance infrastructure, manage and update project work and monitor work. You must have a background in general insurance along with knowledge of the regulatory environment. You must have experience in selling or servicing commercial insurance or servicing personal lines insurance. Our client is looking for someone with excellent people skills with the ability to self motivate. Location: Bournemouth Customer Service AdvisorThe main purpose of this role is to provide an effective client service by giving accurate advice to clients and ensuring that renewal reviews / invitations, policy amendments and premiums are correctly processed to meet deadlines, client needs and service standards. The purpose of the Job is to provide excellent and effective Customer Service by ensuring that renewal invitations, endorsements, invoices and wordings are correctly produced to meet service standards and deadlines. Candidates must be able to:- Demonstrate excellent Customer Service. Maintain and develop client and Insurer relationships and retain existing business and be able to resolve client queries in relation to their Commercial Insurance. The individual needs to be able to work with others in pursuit of team goals. Good communication skills required, being able to tailor style and always being clear and succinct. Education And Qualifications At least 5 GCSE or equivalent passes at A-C grade including Maths and English and a Certificate in Insurance Experience 2-3 Years Customer Service Experience Commercial Insurance Experience 2 Years Insurance experience ( Household / Commercial ) Location: Bournemouth Graphic DesignerOur client is a local Marketing company who are currently looking to recruit a graphic designer. You will be working on virtually areas of design, including: Brochures, websites, on-pack promotions, all kinds of FSDUs, shippers and POS, mock-ups, exhibition stands, print advertising, direct mail.You will be expected to:Liaise with account managers or directly with the client, taking briefs and planning the studio workflow as well as hands-on design work, seeing through a project from start to finish. Essential: Excellent Photoshop, Illustrator, InDesign and QuarkXPress. Useful: Dreamweaver, HTML, Flash (basic animation), After Effects. Additional skills: Web design, video editing, motion graphics, illustration. Personality: Must be reliable and able to remain calm and composed in a very hectic work place where dozens of projects are passing through the studio at any given time, invariably needing immediate attention. But simultaneously fit into a studio culture of giving each job the attention and thought it requires for it to be completed to a high standard while still meeting the deadline. Experience Previous experience with FMCG brands. Location: Bournemouth Claims AssistantOur client is looking for someone to assist one of three Claims Handlers with all aspects of Administration. Main duties will include, answering the phone and liaising with clients, photocopying, faxing, talking clients through claims procedures, dealing with all enquiries when handler is away and filing claims. You will ideally be from an insurance background, be able to work on your own initiative, be confident with all Microsoft packages, have an excellent telephone manner and excellent all round administration skills Objectives include being able to provide a personal and professional service to clients, to surpass client expectations and to continue to invest in people and encourage the development and involvement of a well motivated and professional team. Location: Bournemouth PVCu Estimator/Order ProcessorThis job role is office based, working in a team of 5. As part of the role you will be providing detailed estimates from plans and customer drawings with complete specification. talking to trade and commercial purchasers and occasionally to the retail sector, providing samples and demonstrating products in the showroom and factory, taking orders, checking all of the details are correct and ensuring that the product requested is suited for the job and up to building regulations. You will be processing orders, preparing paperwork for other departments and keeping up to date the production schedule, preparing production batches and liaising with the production manager. As part of the sales and order processing department you will be required to: Assist with incoming calls Make sales calls to promote products Introduce other products to existing customer base Maximise sales opportunities General office duties You must have a good working knowledge of Microsoft Word & Excel, Act Database and working knowledge of a window processing software - Business Micros WinStar Other Skills Experience in the window industry is ideal (either PVCu or aluminium) You must be able to work to exact details Must be articulate - able to explain products precisely and clearly to customers and work out the best products to suit customers needs while meeting their budget constraints Location: Bournemouth Mortgage AdvisorOur client an Independent Financial Adviser Consultancy, which means their business has no ties or links to any one-product provider. They can access Life Assurance, Pension or Investment products from across the whole marketplace. This means they can choose from amongst 30,000 financial products to provide the best for their clients. Insurance and Investment products differ greatly in areas such as tax treatment, charges or investment returns. They constantly monitor the whole market to ensure clients receive advice about the product that best meets their needs. As everyone has financial needs and is seeking an affordable solution to meeting those needs Source IFA understand this is an area that many people seek advice upon. All their advisers are qualified and look to provide their clients with professional and impartial advice. They always look to find solutions for their clients needs that work throughout the many different stages of life, whether its for a childs education, buying a house, protection for the family or saving for retirement. . Specialist advice Assisting their clients to plan for their futures normally requires them to consider all aspects of financial well being. They are careful to ensure that they highlight any protection needs, investment or tax saving opportunities that exist. This level of service demands the general financial planning skills that they have built up over the years their business has been in operation. They have been advising clients for many years on all aspects of Mortgages, School Fees Planning, Savings, Investments and Pensions and have built a significant client base of satisfied customers. The comments of some of these can be found in the Testimonials section of their website. They are currently looking for an exceptional Mortgage Adviser to join their team working out of their Lymington offices. QUALIFICATIONS: Preferably FPC 1, 2 & 3 or equivalent CeMAP or MAQ Minimum FPC 1 or equivalent CeMap or MAQ EXPERIENCE: proven experience advising clients preferably across the whole mortgage market in a customer- facing role Signed off as CAS Ideally an understanding of Mortgage Brain software and Aqueos research although training can be provided Experience and working knowledge of Microsoft Office and Outlook SKILLS: Excellent people skills First-class negotiating skills Ambitious Confident Exceptional level of attention to detail Enthusiastic with a strong desire to succeed PACKAGES AVAILABLE: EMPLOYED: Basic salary £18K - £20K depending on experience. Target for basic salary approx £15K per quarter Bonus (paid quarterly in arrears) average annual bonus potential approx £24K not capped Leads/appointments provided on average 10 per month Full compliance and T&C support FSA fees and levies paid PII paid Laptop and all software provided Stationery and business cards provided SELF-EMPLOYED PACKAGE 1: Commission payable: 60% of enhanced Lautro rates Leads/appointments available at £27.50 + VAT each Full compliance and T&C support FSA fees and levies paid PII paid Laptop and all software provided Stationery and business cards provided 10% claw-back provisions on all indemnity cases SELF EMPLOYED PACKAGE 2: Commission payable: 50% of enhanced Lautro rates Leads/appointments paid for on average 10 per month Full compliance and T&C support FSA fees and levies paid PII paid Laptop and all software provided Stationery and business cards provided 10% claw-back provisions on all indemnity cases Location: Bournemouth Business Development ManagerOur client is a full service advertising and marketing agency who are currently looking for recruit a Business Development Manager. In this role you will identify, convert and introduce new business opportunities to both the on and off line media. You will be proficient with all aspects of the sales process. And professionally introduce the value of our clients services to prospective clients. You will develop a new business strategy to generate new profitable sales and income to meet budgetary requirements. Our client is looking for a high standard of personal presentation. You must be an excellent communicator, who is results driven, with a positive attitude and a consultative sales approach. Previous experience in a similar role is needed. Location: Bournemouth Database and Web ProgrammerOur client is a leading distributor of mobile phone products to the multiple retail and corporate sector. They are currently looking to recruit a Database and Web Programmer to support and develop their companies e-commerce and intranet infrastructure. You will be developing and analysing e-commerce solutions, including customer facing web solution and intranet based business functions. You also have the responsibility of supporting customer websites and dealing with customer enquires and customer issues. You will also deal with project management of both internal and external projects. You will ideally have previous expereince in a similar role and have knowleadge of PHP, MYSQL, XML, HTML, XHTML, CSS, JavaScript and be able to develop to W3C standards.Knowleadge of MS SQL Server is an advantage , as is knowleadge in Microsoft Project, Visio , Outlook, and Linux server apache. Any knowledge of Sage system software will be valuable. Location: Bournemouth Property ManagerOur client is a leading Residential Lettings company who are currently looking to recruit a Property Manager to join their busy team. In this role you will... Receive calls from tenants reporting maintenance queries Speak to Landlords concerning the maintenance queries and agree a course of action Arrange agreed works with contractors Check contractors have completed jobs and check and log on invoices Check tenants are happy with completed jobs Book management visits Complete management visits Write to Landlords and Tenants regarding management visits Call Landlords to check they are happy with management visit letters a week after sending View properties as and when required as maintenance queries are raised Manage key list – chasing keys from contractors/tenants/Landlords as required Chase up outstanding repairs Signing, copying and sending out inventory reports to Tenants and / or Landlords Informing utility services of change of supply Taking meter readings where necessary Ensuring the correct number of keys are available for new tenants, and getting keys cut where applicable Managing gas safety records for properties Managing properties and inspections General office administration General office assistance General assistance including cover of other roles as required from time to time Our client is looking for someone who has previous experience in a similar role. You will have excellent communication skills and have previous experience in an Estate Agency. Location: Bournemouth Account ManagerThis position involves managing a large client account and requires a strong track record in an agency role working with high profile FMCG brands. Excellent organisational skills and the ability to work flexibly to challenging deadlines are also crucial. The role will suit a creative thinker who relishes in devising innovative solutions to problems and challenges. Strong relationship management and communication skills are essential as is attention to the detail involved in any task. A commitment to customer service will be vital as the role manages a major loyalty scheme for the clients on-trade customers and daily interaction will be required with these customers. The client is a major player in the UK alcohol industry so any experience in marketing alcoholic beverages would be very useful. Key Skills will include previous experience in an agency role, excellent organisational skills, the ability to co-ordinate external suppliers and manage relationships as both client and service provider, excellent attention to detail, highly developed relationship skills and a track record of delivering client satisfaction and some experience and understanding of using MS Office, specifically Excel and Powerpoint. Your responsibilities will involve day to day management of major client to include addressing daily queries, managing meetings and creating and presenting proposals for activity. The co-ordination of internal teams and external suppliers to deliver projects and initiatives on behalf of the client. Management of monthly reporting, invoicing client for activity supplied and arranging payment of supplier invoices. Analysis of data to deliver monthly reports on activity of a major on-trade loyalty scheme – a reasonable knowledge of using MS Excel would be very useful in this task. Dealing with queries from members of the clients loyalty scheme Managing the banking of points and fulfilment of gift orders for members of the loyalty scheme. Location: Bournemouth Training Sales ExecutiveOur client is a leading UK agency which specilaises in the recruitment of Broadcasting IT and Banking professionals. They are currenly expanding and creating a new business which is media based and are currently looking to recruit a Training Sales Executive to join team in the New Year. The role requires someone who has previously sold training or another similar product/services or alternatively an individual with a very strong telesales background who has good relationship development skills. You should have a strong entrepreneurial outlook and be able to autonomously. You must be driven with proven history in outbound sales. Location: Bournemouth Database and Web ProgrammerOur client is a leading distributor of mobile phone products to the multiple retail and corporate sector. They are currently looking to recruit a Database and Web Programmer to support and develop their companies e-commerce and intranet infrastructure. You will be developing and analysing e-commerce solutions, including customer facing web solution and intranet based business functions. You also have the responsibility of supporting customer websites and dealing with customer enquires and customer issues. You will also deal with project management of both internal and external projects. You will ideally have previous expereince in a similar role and have knowleadge of PHP, MYSQL, XML, HTML, XHTML, CSS, JavaScript and be able to develop to W3C standards.Knowleadge of MS SQL Server is an advantage , as is knowleadge in Microsoft Project, Visio , Outlook, and Linux server apache. Any knowledge of Sage system software will be valuable. Location: Bournemouth DesignerOur client is a highly creative and meticulous design and events consultancy. Their clients include BP, BT, Eli Lilley, Lloyds TSB, Hugo Boss, EMI & Universal Records and Wave 105 FM. The Designer will be expected to provide full support across the teams numerous Client Accounts and daily duties/responsibilities will include the following, Brainstorming design and event projects Receiving client briefs and conceptualising initiatives, including copywriting Visualizing design concepts using Mac based graphic design packages i.e. Photoshop, Quark, Illustrator, Freehand and 3d packages Liaising with clients and dealing with their requirements Assisting with new business pitches and preparing documents The Designer must be highly creative/have great ideas and be capable of interpreting client briefs and understanding their brands for all mediums i.e. through the line campaigns, print, multi-media, film and events. Location: Bournemouth Art WorkerThe Artworker will have exceptional technical skills, capable of setting up accurate, print ready artwork and be expected to provide full artworking support across the teams numerous Client Accounts. Projects will range from press advertising, direct marketing, brochures, outdoor media including large format graphics for events and any other related communication materials. Daily duties/responsibilities will include the following; Setting up artwork from designer's brief ensuring artwork is grided and to exacting specification Flight checking artwork Typesetting and Author amendments Artworking client chosen designs for print/production; Troubleshooting repro issues; Drawing graphs and maps to specification and providing new business pitch documents and presentations. The successful candidate will be fluent in Quark, InDesign, Acrobat Distiller, Photoshop, Illustrator and Freehand and have at least 3 years experience within an agency environment. You must be self motivated with a meticulous working practice to ensure error free artwork is supplied to the correct specification within acceptable time scales. Location: Bournemouth Technical Support TechnicianDue to the continued success and planned expansion of our clients business they are seeking a Technical Support Technician to enable them to enhance the range of services they offer their customers. This is a key position within the company and we envisage the role and responsibilities of the person employed will grow. Knowledge of Auto Cad and good IT skills essential, plus a willingness to undergo further training as considered necessary. Location: Bournemouth E Commerce AdvisorOur client is a local Insurance company who are currently looking to recruit an E- Commerce Advisor. In this role you will undertake inbound and outbound customer telephone calls in order to advise , recommend and sell appropriate general insurance products. You will encouraged to promote additional products and ensure effective and consistent communication with customers in the House and Motor area. Our client is looking for someone with previous experience in a call centre. You will have excellent customer care skills and be an effective communicator who has an excellent telephone manner. Location: Bournemouth Multimedia Designer / DeveloperOur client is seeking a dynamic, keen, talented multimedia guru to join their creative team. They are offering a great opportunity to work in a fun and flexible environment where you can show off your creative attitude! You must be highly creative and up on new technology. You will be responsible for working on projects sometimes from pitch stage right through to completion. You'll work closely with our creative director on all briefs. You will also be expected to communicate directly with clients and attend design presentation meetings. You will be responsible for coming up with concepts and designs, presenting them to the client and then subsequently building the multimedia parts of the project. You'll also work with other team members for the design and development parts. You will have the opportunity to work on a broad spectrum of interesting clients from local SME's, to international blue chip brands. Experience in other web technologies would be a huge advantage i.e. CSS, XHTML, Flex, Silverlight, Video editing, 3D , Visual Studio, photography etc We're looking for someone who fits our clients ethics and values. That means you'll be bursting with creative attitude. You need to be friendly, fun, charismatic, and professional. Location: Bournemouth Telephone Account Manager - dealer salesOur client is a leading distributor of mobile phone products to the multiple retail and corporate sector. They are currently looking for a telephone account manager to join there busy team. This role involves alot of telephone based selling. Your main responsibility is to achieve individual and team targets. You will develop the existing client base and introduce new clients to the base. You will have input into the marketing of any product and deliver a first class level of customer service to clients. Our client is looking for an individual with excellent computer skills. Working knowledge of Windows, Outlook, Word and Excel are essential. You must have an excellent telephone manner and come from a sales background- preferably in a targeted call centre environment. Location: Bournemouth Junior DeveloperOur client is a fresh, new and exciting digital communications agency based in Bournemouth. Their core services are web design & development, email marketing and design for print. The team are happy, lively and fun whilst also having great passion for their work. The company is an ambassador for their philosophy that youre only as good as your staff and therefore is dedicated to its employees development and happiness. With a growing client base and exciting prospects; the future is very bright and as a result they are looking to fulfil a Junior Developer vacancy. Ideally you should have a degree incorporating Software Engineering practices. The ideal candidate will be dedicated, have a passion for digital technology and enjoy working as part of a team. Requirements .NET (VB.Net/ASP.Net) programming MS SQL Server 2000 / 2005 knowledge Degree incorporating Software Engineering or proven experience in developing Web applications Problem solving skills Excellent written English Solid knowledge of HTML, CSS and Javascript Visual Studio 2003 / 2005 Knowledge of XML and XSLT would be an advantage Location: Bournemouth Recruitment ConsultantFresh Recruits, Bournemouth's Freshest Recruitment Agency has an opportunity for a Senior Consultant / Consultant to join their Bournemouth based team, the role involves taking over an existing Perms desk which is currently billing £13k+ per month. Are you an experienced Consultant who has previously experience of building new client accounts and developing business ? This is a demanding, varied and rewarding role which will involve monitoring market trends, proactively developing new business and managing client accounts whilst exceeding set targets. Previous Commercial Recruitment Industry experience is required. Salary will depend on experience plus excellent commission package. Working hours 9am - 5.30 pm plus benefits such as a holiday loyalty scheme, Health Scheme which covers Dental, Optical and some medical expenses, -Team Bonus and Stake holder Pension Scheme available. (eligible after probation period has been successfully completed) Location: Bournemouth PHP DeveloperOur client is an IT solutions company who is currently looking for a PHP developer to join their team. In this role you will develop web applications in a digital agency setting and turn around projects. Previous agency experience is needed although agraduate who has outstanding skills would also be considered although they will have to be able to adapt to a work environment that often has a high level of pressure generated by deadline driven projects. A solid understanding and ability of programming MySQL is also required, as many of our projects require data capture and presentation, and a thorough understanding of HTML and CSS2 is very desirable as is a solid understanding of JavaScript. Location: Bournemouth Business Support AdvisorThe main purpose of this role is to strive to provide an unsurpassed insurance service by ensuring that Deacon's service standards are achieved and protection of our products and Insurers by ensuring 100% accuracy in all procedures followed Key tasks and accountability's will include to to follow written procedures for renewal calculations, Direct Debit processing, mid term adjustments and cancellations/lapses/declines. You will be required to maintain clear and concise information on each client dealt with, readily give assistance, information and support to your team and other teams where appropriate to identify and suggest improvements in systems, teamwork and procedures for the benefit of the organisation wherever possible. At least 2 years relevant office experience in admin/sales/finance background, experience in household renewal retention, new business and cross selling .Experience in the following types of insurance sales/customer service, blocks of flats, personal lines, commercial and property owners, and any insurance qualification Location: Bournemouth Advertising Sales ExecutiveRESPONSIBILITIES The principal responsibilities of the Advertising Sales Executive are to generate advertising revenue and leads.To sell advertising space in allocated magazines whilst working towards a set team target / magazine budget. Also working to achieve page yields and revenues as discussed with their manager in order for the team to exceed the group target. Client Liaison To be able to work as part of a team to ensure that all potential advertisers are contacted and serviced on a regular basis by both phone contact and face to face meetings. To be responsible for maintaining a relationship with key clients and growing their business through cross selling / upgrading / added value etc. The Advertising Sales Executive will also be responsible for sourcing new business and establishing new contacts for the portfolio of titles. You must ensure you adhere to company advertising procedures at all times. To include completing and sending off a booking confirmation. Entering the details on to the correct spreadsheets. Chasing email confirmation from the client that they agree to our terms and conditions and accept the booking. Providing production with this confirmation. Updating contacts database To ensure that the individuals ACT database is kept up-to-date and that it is used to the full potential. All calls both incoming and out going are recorded and all correspondence is saved to the correct record. ACT will be used to monitor performance so it is essential that the Advertising Sales Executive has a full understanding of how the system works and that they keep their own individual records in a professional manner. Initial training will be provided on ACT. Market knowledge and competitor activity Initial training and guidance will be given on the set market place however once in the role; the Sales Executive must make it part of their regular routine to keep themselves updated of what Imagines competitors are doing (ie, reading through the competitor magazines!). You must have a good knowledge of how our magazines compare to the competition. The Advertising Sales Executive and the Advertising Manager act as a vital link between the magazine and its external clients wishing to advertise/promote their products in Imagine Publishings magazines. They must therefore always ensure they represent the magazine well at trade shows, presentations and during any client visits. Clients must be treated professionally and courteously at all times, and any disputes must be dealt with fairly and quickly. TRAINING Imagine Publishing has a serious commitment to the long term development of all its staff and has created a comprehensive training plan, split into learning modules, which all staff, in some capacity, will be involved with. Mostly this is internal training, orchestrated and run by the Managing Director and Creative Director. Some of these training courses are mandatory, while others are by interest and invitation only. Salary Dependent on experience. Location: Bournemouth |
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