Assistant Manager

Assistant Manager in Bournemouth - Our travel client is seeking an Assistant Manager to help the Branch Manager in the day-to-day running of the branch and sales generation, in order to increase company profitability and reputation whilst providing the best possible service to clients. Bournemouth, Andover, Parkstone and Salisbury offices. You will provide first-class customer service; ensure all customer complaints are handled efficiently; help maximise branch profit and motivate the team to achieve all branch targets; help to train and supervise junior staff; maintain a high standard of window presentation; share day-to-day branch duties including office tidying, banking, filing and general administration; ensure bookings are monitored at all times through the diary system and advise the Branch Manager of any non-payment of balances; cover for the Foreign Exchange desk; and ensure the smooth running of the branch in the absence of the Branch Manager. Prior experience within an ABTA Travel Retail environment is essential, as is experience in a customer focused role, as well as an insurance qualification, numeracy and literacy, and computer literacy. Prior experience of team supervision / management is desirable. Due to the high number of applications we are receiving at present, we are unable to respond to every application individually. If you do not hear from us within 3 days please assume that your application has not been successful. We may contact you in the future about other suitable positions. EQUAL OPPORTUNITIES Fresh Recruits is committed to a policy of equal opportunities for all work seekers and shall adhere to such a policy at all times and will review on an on-going basis on all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, marital status, age, disability, race, colour, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union and we place an obligation upon all staff to respect and act in accordance with the policy. Fresh Recruits will ensure that each candidate is assessed only in accordance with the candidate’s merits, qualification and ability to perform the relevant duties required by the particular vacancy.

Location: Bournemouth
Salary: DOE

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