Outbound Telesales Advisor

Outbound Telesales Advisor in Poole - You will provide an efficient, professional, friendly and high quality standard of service; Focusing on dealing with enquiries from new and existing customers in the contact center pro-actively seeking and acting upon opportunities to promote additional services, sell products and retain customers so that their requirements are fully satisfied and to contribute personally to the growth of the business. You will be handling customer enquiries, respond flexibly to customer needs and take responsibility for the resolution of customer enquiries or concerns in accordance with agreed guidelines and procedures. You will also play a pro-active part in identifying self development needs in order to achieve personal and business goals and address these through role progression and personal development frameworks. You will have a proven ability to personally deliver constantly high standards of quality in a customer service focused delivery environment and demonstrable talent for building a rapport with customers to quickly understand their needs and identify appropriate opportunities to promote services and sell products to them as appropriately. You will have the ability to learn and retain product and procedural information on an ongoing basis and the ability to navigate around computer applications effectively, preferably around Microsoft Windows, and Electra M3. This position also offers an excellent career move as well as the opportunity to grow within the company and attain management positions.

Location: Poole
Salary: £13000 - £18000 per annum + commision £35k OTE

Name
E-mail Address
Telephone
Current Salary
File Attachment
Notice
Security code (Case Sensitive)