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Account ManagerAccount Manager in Bournemouth - This position involves managing a large client account and requires a strong track record in an agency role working with high profile FMCG brands. Excellent organisational skills and the ability to work flexibly to challenging deadlines are also crucial. The role will suit a creative thinker who relishes in devising innovative solutions to problems and challenges. Strong relationship management and communication skills are essential as is attention to the detail involved in any task. A commitment to customer service will be vital as the role manages a major loyalty scheme for the clients on-trade customers and daily interaction will be required with these customers. The client is a major player in the UK alcohol industry so any experience in marketing alcoholic beverages would be very useful. Key Skills will include previous experience in an agency role, excellent organisational skills, the ability to co-ordinate external suppliers and manage relationships as both client and service provider, excellent attention to detail, highly developed relationship skills and a track record of delivering client satisfaction and some experience and understanding of using MS Office, specifically Excel and Powerpoint. Your responsibilities will involve day to day management of major client to include addressing daily queries, managing meetings and creating and presenting proposals for activity. The co-ordination of internal teams and external suppliers to deliver projects and initiatives on behalf of the client. Management of monthly reporting, invoicing client for activity supplied and arranging payment of supplier invoices. Analysis of data to deliver monthly reports on activity of a major on-trade loyalty scheme – a reasonable knowledge of using MS Excel would be very useful in this task. Dealing with queries from members of the clients loyalty scheme Managing the banking of points and fulfilment of gift orders for members of the loyalty scheme. Location: Bournemouth |
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